Automation and programming of channel management Smart Team

Curious – Digital – Engaged

Recover inactive leads and convert opportunities that seemed lost

  • Segmented reactivation: We identify which inactive contacts have the most potential for recovery and design specific actions for each profile.

  • Messages with context: Each remarketing email refers to the contact history with the brand, it does not start from scratch as if it were a stranger.

  • Strategic timing: We activate remarketing campaigns at the right time, neither too early nor too late.

  • Pressure-free recovery: The tone is designed to reopen conversations naturally, without generating rejection or a feeling of commercial harassment.

  • Profitability on an existing base: Recovering a contact who already knows the brand costs less than acquiring a new one from scratch.

We implement email remarketing strategies to recover inactive leads, reactivate customers, and increase conversion with relevant and personalized content.

Most leads added to a database don’t convert on the first contact. Some lose interest, others get distracted, and many simply weren’t in the right place when they received the initial emails. Email remarketing allows you to reconnect with these contacts intelligently, at a time when they’re most receptive, with a message that takes into account what they already know about your brand.

Identification and segmentation of contacts to be reactivated

We analyze the database to identify which contacts are inactive, how long they have been inactive, and what their previous history with the brand is, in order to design the most appropriate remarketing strategy for each segment.

Campaign design and reactivation messages

We created the remarketing email sequence with messages tailored to the profile and history of each segment, with a tone and value proposition designed to reopen the conversation.

Execution, measurement and debugging of the database

We launched the campaign, measured the reactivation results, and managed non-responsive contacts to keep the database clean and the domain’s reputation protected.

Analysis and segmentation of inactive contacts

We identify contacts who haven’t interacted with emails for a while, segment them according to their history and business potential, and define which reactivation strategy to apply to each group.

Content programming and publishing, channel management, Smart Team

Definition of inactivity criteria and thresholds

We establish what “inactive” means for the business —no emails opened in 90 days, no clicks in 6 months, no response to proposals— in order to make remarketing decisions with clear criteria.

Reactivation sequence design

We created the remarketing email chain with progressive messages: from a gentle first contact that reminds of the relationship to a direct value proposition or a last opportunity before unsubscribing the contact.

Personalization based on history and previous interest

We adapt the content of each email to the contact’s history: what they downloaded, what pages they visited, what stage of the process they were at when they stopped interacting, so that the message is relevant from the very beginning.

Management of absences and post-campaign cleanup

After the remarketing campaign, we manage contacts that do not respond: those who do not react to any email are deleted or moved to a low-frequency list to protect overall deliverability.

Measuring results and reactivation rate

We measure how many inactive contacts re-engage, how many move towards a business opportunity, and how many unsubscribe, to evaluate the campaign’s return on investment and adjust future strategy.

What do you gain from a well-segmented database?

You go from sending mass emails without any strategy to having an organized business asset that multiplies the impact of each campaign.

  • Recover inactive leads who already have context about your value proposition.

  • Reactivate customers who stopped buying before the relationship cools down completely.

  • Keep the database clean and the domain reputation protected.

  • Increase the return on investment in lead generation by recovering contacts already generated.

  • Identify which segments of the base have the greatest potential for commercial reactivation.

Automation and programming of channel management Smart Team

Do you have inactive leads in your database that could become customers?

We’ll perform a reactivation analysis of your database with everything you need to know to recover business opportunities that still have potential.

  • Identification of inactive segments and their reactivation potential

  • Evaluation of your contacts’ interaction history

  • Remarketing opportunities detected

  • Clear and prioritized recommendations

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